SPV. PURCHASE \u0026 CUSTOMER SERVICE (Maternity Replacement)
5,000,000 - 6,000,000 Freelance
Prestisa adalah Toko Bunga dengan berbagai rangkaian bunga segar dalam bentuk hand bouquet, bunga meja, standing flower dan bunga papan. Bermula dari sebuah bisnis rumahan yang berdiri pada tahun 2012 di sebuah garasi rumah kini Prestisa memiliki kantor utama di Kota Bekasi Barat. Dalam distribusinya, Prestisa bekerjasama dengan toko bunga lokal di setiap daerah seluruh Indonesia demi memberikan pelayanan yang cepat dan menjaga kualitas bunga agar tetap segar, Sehingga menjadikan Prestisa sebagai Florist Online Terbaik di Indonesia.
Persyaratan:
Pendidikan: Minimal S1
Usia: Maksimal 50 Tahun
Jenis Kelamin: Tidak ada ketentuan
Pengalaman: Minimal 3 Tahun
Pekerjaan ini membutuhkan kemampuan:


Deskripsi Pekerjaan:
Responsibilities : 
Identify and evaluate potential suppliers and vendors based on price, quality, reliability, and delivery performance.
Negotiate contracts, terms, and conditions with suppliers to secure favorable pricing and contractual agreements.
Monitor and analyze market trends, supplier performance, and product specifications to identify opportunities for cost savings and process improvements.
Manage the purchase order process, ensuring accurate and timely purchase order creation, issuance, and tracking.
Collaborate with cross-functional teams, including finance, operations, and quality assurance, to ensure alignment and effective communication throughout the procurement process.
Supervise and provide guidance to the purchasing team, including training, performance evaluation, and professional development initiatives.
Supervise the customer service team and provide guidance and support as needed
Handle customer inquiries and complaints, and resolve customer problems in a timely and satisfactory manner
Assist customers in finding products and services
Train and manage customer service representatives
Monitor customer satisfaction and suggest improvements to the company’s customer service processes
Maintain customer records and update customer information as needed
Requirements : 
High school diploma or equivalent
Minimum 3 years experience in customer service, sales, purchasing or a related field
Excellent communication and problem-solving skills
Ability to work independently and as part of a team
Proficiency with computer systems and software programs
Hari Kerja: Senin - Jumat
Jam Kerja: 09:00 - 17:00
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