PT. Swakarya Insan Mandiri atau SIMGROUP merupakan perusahaan penyedia tenaga alih daya yang berdiri sejak 1 Agustus 2007.
Saat ini SIMGROUP telah bekerjasama dengan lebih dari 100 client dan tersebar di lebih dari 50 kota yang tersebar di seluruh wilayan Indonesia.
SIMGROUP berkomitmen untuk selalu memberikan peluang pekerjaan kepada seluruh jobseeker untuk ditempatkan di client yang bekerja sama dengan proses rekrutmen yang 100% GRATIS, tidak ada biaya apapun.
Client yang sudah bekerja sama dengan SIMGROUP terdiri dari berbagai lini bisnis, seperti bidang logistik, multifinance, manufacture dan lainnya.
Persyaratan:
Pendidikan: Minimal D3/D4
Usia: Maksimal Tidak ada batas usia Tahun
Jenis Kelamin: Tidak ada ketentuan
Pengalaman: Minimal Tanpa pengalaman Tahun
Pekerjaan ini membutuhkan kemampuan:


Deskripsi Pekerjaan:
Job: Customer Service Support Coordinator (English Speaker)
Job Description:
Guide our consumer and partners in using our products
Manage service enquiries and disputes arising from our consumer and partners
Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners
Support project from all verticals including registration, acquisition, and sales transaction.
Educate consumers and partners on our products, promotional campaigns, as well as troubleshoot when they have difficulties.
Solving consumers' and partners' problems quickly and effectively with empathy and care.
Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).
Qualification:
Minimum D3/S1 in any field with a GPA of 2.75.
Excellent communication skills in Bahasa with clear articulation.
Experience in customer service is preferred.
Sales experience is valued.
Willing to work in shifting schedules.
Typing skills of 50 words per minute with 90% accuracy.
Vaccinated with at least two doses.
Energetic and agile.
Fresh graduates are welcome
Detail-oriented.
Adaptive to dynamic changes.
Proficient in active English (speaking and writing).
Familiar with Messenger Apps and accustomed to responding to messages on social media.
Hari Kerja: Senin - Sabtu
Jam Kerja: 08:00 - 17:00